Spine Ops Terms of Service

Effective Date: May 20261. Acceptance of TermsBy accessing or using Spine Ops services, including SMS communications and operational maintenance coordination services, you agree to these Terms of Service.If you do not agree to these Terms, do not use the services.⸻2. Service DescriptionSpine Ops provides operational coordination infrastructure for maintenance-related communication, workflow management, vendor coordination, scheduling, and repair tracking.Services may include:* SMS communication
* Maintenance request coordination
* Vendor dispatching
* Scheduling notifications
* Approval workflows
* Completion trackingSpine Ops does not guarantee vendor performance, repair outcomes, or uninterrupted service availability.⸻3. User ResponsibilitiesUsers agree to:* Provide accurate information
* Use the services lawfully
* Avoid misuse or interference with operational workflows
* Communicate respectfully with operational staff and vendors⸻4. SMS TermsBy providing a phone number and participating in maintenance coordination workflows, users consent to receive conversational and transactional SMS messages from Spine Ops.Message frequency varies.Message and data rates may apply.Users may reply STOP to opt out.Users may reply HELP for support.⸻5. Operational CommunicationsSpine Ops communications are intended for operational coordination purposes only.Users acknowledge that timely responses may affect maintenance workflow continuity.⸻6. Limitation of LiabilityTo the maximum extent permitted by law, Spine Ops shall not be liable for:* indirect damages
* consequential damages
* vendor delays
* service interruptions
* communication failures outside reasonable control⸻7. Service AvailabilitySpine Ops may modify, suspend, or discontinue portions of the service at any time without guarantee of uninterrupted availability.⸻8. PrivacyUse of the services is also governed by the Spine Ops Privacy Policy.⸻9. Contact InformationSpine OpsWebsite: https://spineops.ioEmail: [email protected]⸻10. Changes to TermsSpine Ops may update these Terms of Service periodically.Continued use of the services after updates constitutes acceptance of revised terms.